Dear Customer,

The exchange as well as the return of ordered items (only concert tickets are excluded from the exchange as well as the return) is no problem.

Please specify the item(s) to be exchanged within 14 days
Withdrawal form:

Cotton Control UG

Ostendstr. 1-14

12459 Berlin

Using this form is not a prerequisite for your return, but makes it easier for us to edit it.

We will not pay for postage!

Please also include your account information with your pre-payment in advance.

The costs for postage is something you must cover in order for us to accept the exchange.